Refund policy

Returns & Exchanges Policy

At Wisdom Handed Down, we want you to love your purchase and the meaningful moments it creates.

30-Day Returns

We accept returns within 30 days of delivery. To qualify for a return, your item must be unused, in its original packaging, and in the same condition you received it.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We'll gladly arrange a replacement or refund at no additional cost.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Refunds

Once we receive and inspect your return, we'll issue a refund to your original payment method. Original shipping charges are nonrefundable unless the return is due to our error.

How to Start a Return

Simply contact us through Etsy Messages or our website at WisdomHandedDown.com with your order number and reason for the return. We'll provide instructions for the next steps.

Our Promise

Our mission is to create products that inspire, connect families, and pass meaningful wisdom from one generation to the next. Your satisfaction matters to us.

Collect It. Live It. Share It. Hand It Down.